Cutting in Line with the Global Entry Program

Global Entry: don't come home without it.

Why Global Entry?

If you're a frequent international traveler, you know how frustrating it can be to fly home for twelve hours and then have to wait for another hour to get through the immigration lines. But, as of a few years ago, there's a way to beat the queues: Global Entry.

Once you have it, here’s how it works. In most points of entry at US airports, there are electronic kiosks off to the side of the main immigration line. You step up to the machine and look at the camera. Almost instantly a message will flash that says “Done.” From the kiosk you proceed to a booth at the end of the line of kiosks where an Customs and Immigration officer hands you a slip of paper that says you're a Global Entry user. From there, pick up your luggage, and head to the exit, where you'll hand the slip to the official there. It takes minutes.

Unless you are randomly picked for additional screening you should be able to exit the customs area without stopping.

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How to get Global Entry

The process for getting your Global Entry Trusted Traveler status is fairly simple. You apply online via this web site. You'll be filling out a fairly extensive questionnaire, and you need to have your passport and driver’s license handy to complete it. Before you log on, you might also make a list of all the countries you have traveled to in the last five years, because they will ask you that. Also, you’ll need accurate information on your addresses for the past ten years.

By the way, the application costs a non-refundable $100, which you can pay by credit card, so you should review the eligibility requirements before you ante up. You should check with your credit card company, too. Some credit cards, such as the these, will refund your Global Entry fee once per year as part of your card benefits. So, if you can stagger family enrollments into another year, you'll save the fee.

Once you’ve successfully filled out this questionnaire, (and, they’ll remind you when you get to the end if you’ve missed anything) you’ll go into an approval queue. As of April 2023, the Department of Homeland Security says it can take up to four to six months to receive notification via email that your application status had changed. To check your application, you have to re-login to the Global Entry application site to check your messages. You will receive no email. Eventually, if you are provisionally approved, you will receive a message that tells you to schedule a personal interview to complete the process. Scheduling that interview can take another few months, depending on availability in your area.

At the site, you are offered locations for your personal interview. These are usually Homeland Security Department offices at major US international airports. The waiting time to get a personal interview varies, but it seems to be scheduling out as long as a month or two, so make your appointment as soon as possible. If you're in a big rush, look for smaller U.S. points of entry that may have shorter wait times.

(The Department of Homeland Security is also doing “on the spot” interviews the next time you enter the United States. And you can use that method if you've been provisionally approved. There will be a DHS officer at a booth, and he or she will complete your interview in just a few minutes. That's how my last renewal was processed.)

The interview itself is relatively painless…or as painless as being interviewed by a uniformed Homeland Security agent who has a gun on his hip can be. My interviewer was a courteous young man who asked me a few questions about my work, what traveling I’ve done, what were my favorite countries to visit, and so forth. My guess is the answers didn’t matter as much as his watching me for signs of any evasions. I got the feeling after it was done that this officer really knew his business and his apparent youth was a clever disguise for someone who was exceptionally competent. Honestly, I felt better after the interview that such people are on the job.

After the interview, he took my fingerprints and submitted them via computer to some database in the cloud and within a couple of minutes, he told me I had been approved and could begin using the program immediately.

He then took me over to a demonstration kiosk and showed me how the kiosk worked. The whole process took about twenty minutes.

He also told me a Global Entry ID card would be mailed to me within two weeks. (It actually took only one.) The card is an extra benefit of the Global Entry in that it serves as a valid federal government ID. (As of 2025, some state's driver's licenses will soon no longer work for airport ID unless you get the “real id” version.)

After you receive your card, btw, you have to go back to the Global Entry site yet again to register it.

Be sure to register your TSA Pre status

Finally, to take advantage of the TSA Pre status that comes with Global Entry, you have to go to every one of your airline frequent flyer programs and enter your new Trusted Traveler number into your profile. From then on, all your boarding passes should display a TSA Pre notation. That will get you into the TSA Pre security line so you can skip some of the TSA rigamarole, such as removing your laptop, belt, shoes, and liquids from your carryon.

Easier leaving and easier coming home. Well worth the $100 every five years, if you ask me. Especially if your credit card is picking up the tab.

Here are some helpful Frequently Asked Questions on the Global Entry process and eligibility.

And here are the places where you can have your Global Entry personal interview.

An alternative for infrequent international travelers

At certain airports and other points of entry, separate entry lines are provided for users of the Mobile Passport Control (MPC) app. Use of the app probably won't get you through the entry process as fast as Global Entry, but at the entry points it is used, it will save you the longest lines.

Don't lose your Global Entry privileges

Once you get your Global Entry status, there are three basic ways you can lose it.

1) Don't let it expire. Global Entry expires on your birthday of the fifth year after you get it. Be sure you apply for renewal before that date. You are supposed to receive a notice six months and also 90 days before your renewal date at the email address on file, but don't count on it. The expiration date is on the Global Entry card. If you have applied for renewal before the expiration date, even if the renewal process is not completed, your status is renewed for a year. If you forget to apply before the expiration date, you lose your status and have to apply all over again.

2) Avoid customs mistakes. You can lose your status by arriving in the U.S. with an apple in your carry on. You must declare any fruits, vegetables, meats, dairy–pretty much anything you can eat–when you arrive. Also, declare if you've been near any agricultural animals, e.g. pigs, chickens, cows, even if you haven't been to a farm, per se. Don't screw this up. Customs are particularly strict about agricultural violations. If the sniffing dog finds your apple, you're done, will probably get fined, and you'll definitely lose your Global Entry status.

3) Don't commit a crime. This should be a no-brainer, but you get Global Entry status because you are a “trusted traveler.” Conviction for a criminal offense will cost you your trusted status.

Check this post for some more tips to make your flying more comfortable.

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